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SERVICES

Services for technical assistance and software developement for embedded systems

Software development for low-level programming / BSP (Board Support Package) and drivers

 

The company has developed  numerous  of BSP and drivers for QNX RTOS for commercial on the shelf or custom hardware boards and is as well offering today  BSP development for SCIOPTA  RTOS.

The BSP include support for X86, ARM cortex-A and M, Xilinx family and are available for Ka-Ro electronics and Trenz Electronic products.

The BSP  are usually  delivered in source code with documentation, support and guarantee and can be redistributed freely.

Some SCIOPTA’s BSP can be certified to SIL level.

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Software prototyping with Proof-Of-concept on hardware

 

We are offering a target evaluation service for QNX and SCIOPTA RTOS on any hardware. 

This service allows to quickly identify which hardware components or chipsets can work with the selected RTOS.

The evaluation can be performed with one specific version of the RTOS on the hardware and produces as an output a statement of components and devices  which are supported and are functional and the one that needs to be slightly adapted or modified or re-written from scratch.

Such evaluation gives a rough order of magnitude budget for the overall requirement expressed in the project. 

This service allows most of the time to deliver a Proof-Of-Concept (POC) of a BSP for prototyping or for demonstration and enables the starting phase and fastener decision aid.

The POC is often proposed in advance of the development process  during the prototyping phase of a product when it is not fully established that the products will function as intended.

 

Development &

Technical assistance

Technical assistance and software development on demand

 

Our expertise enables to serve our customers to accelerate their development under QNX and SCIOPTA and to identify the bottleneck or technical issues due to incorrect software architecture conception and/or bad devices programming access method in the hardware.

This service offers to assist and support on site and remotely a development team or a developer to provide engineering help for a better use of the programming methods of the RTOS, to speed up the starting phase and get familiar with tools in order to improve the system performances  and help to make deeper diagnostic and analysis of the system. 

Within the scope of a project, it strengthens the R&D development capacity of our customers with a QNX or SCIOPTA expert and a project management support. 

Assistance is also expanded by services from our partners for all the products we are representing and distributing.

  

Technical support

Technical support 

 

We are proposing within the scope of the sales of the products including annual technical support, a first level of support in French and in English via email.

The technical support allows to answer to the initial or standard use of the products and help our customers to formulize and  to emphasize technical questions or problems to our software or  suppliers. 

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